St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
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Review of Adult Bereavement Service
10th July 2023


I was amazed how quickly the support I received was provided. It quickly became clear to me, due to the careful approach taken, that I was in comfortable space. I give out advice and guidance regularly but I rarely am offered any and I wasn't sure if I would be able to accept and act on it. Judith was wonderful, she had time for me and I really felt she was looking out for me and my needs. I felt stronger almost immediately just knowing she was there for me. Thank you so much for the help. Judith is worth her weight in gold!

Suggested improvements
Nothing comes to mind in relation to my circumstances.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Children and Young People Bereavement Service
7th July 2023


I was able to talk about how I felt and I felt understood by Lucy.


Kindness
Understanding
Listening
Safe
Experience
 
Review of Breathlessness written by
7th July 2023


As a group all the participants contributed a lot of the experiences in their wives- and we all slapped our views.

Suggested improvements
I think as it is a charity run organization all the staff within A&E well dedicated and give their best to enhance our lives.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Breathlessness written by
7th July 2023


I have found the staff and participants friendly and helpful. I have also found the course to be informative but not in a degmatic way!

Suggested improvements
I think the course was organised very well and thoughtfully. I appreciate being included even though. My breathlessness probably is of a different nature.

Dignity/Respect
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Information
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Experience
 
Review of Breathlessness written by a patient
7th July 2023


The staff were informative and vey helpful throughout.

Suggested improvements
Do not know if anything could have been done better.

Dignity/Respect
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Information
Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
7th July 2023


Lucy's support to me has been amazing and I have learnt so much from her about myself and my continuing and evolving journey through grief. Thank you so much.

Suggested improvements
Absolutely nothing!

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Breathlessness written by a patient
7th July 2023


There was a kind and caring attitude from all staff members and volunteers.

Suggested improvements
Nothing really - it was educational and motivational.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Inpatient Unit written by a patient
6th July 2023


A fantastic place.


Dignity/Respect
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Experience
 
Review of Inpatient Unit written by a patient
6th July 2023


Really helpful staff.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
Rating not given.
 
Review of Inpatient Unit written by a family member
6th July 2023


The staff are all incredibly kind and caring. Anticipate needs.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Caring
Trust
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Experience
 
 
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St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p